Shipping & Returns
Shipping Policy
AMMBIKA INDIAN STORE is proud to offer shipping throughout Poland. We ensure that your items are carefully packaged to arrive in perfect condition. Shipping costs are calculated at checkout based on the weight and size of your order, ensuring transparency in costs.
Courier Service:
We partner with DPD as our trusted courier service to deliver your order safely and efficiently. Once your order is shipped, you will receive a tracking number that allows you to follow your package’s journey. You can track your package easily by visiting our track your package
Delivery Time:
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The maximum delivery time for all orders is 2 business days from the time of dispatch.
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Orders are processed and shipped within 36 hours of placing the order.
Shipping Methods and Costs:
Shipping costs are determined at checkout based on the size and weight of your order. We strive to offer reliable delivery services to meet your expectations.
Customer Support:
Your satisfaction is our priority. If you have any questions regarding our shipping methods, costs, or need assistance tracking your order, feel free to contact us. We are always happy to help.
Return & Exchange Policy
At AMMBIKA INDIAN STORE, we are committed to your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, we offer a hassle-free return and exchange process. You have 14 days from the date of delivery to return or withdraw from your purchase without providing a reason, as per the Act of May 30, 2014 on Consumer Rights (Art. 27).
How to Return or Exchange Your Item:
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Returns: You may return any item within 14 days of receiving your order. The product must be unused, in its original packaging, and in the same condition that you received it. Once we receive your returned item, we will process your refund within [number of days] business days.
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Exchanges: If you wish to exchange a product, please contact us within 14 days. We will guide you through the exchange process to ensure you receive the correct product in a timely manner.
Conditions for Return:
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The product must be in its original condition, unused, and returned with all original packaging and accessories.
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You are responsible for the return shipping costs unless the return is due to a defective or incorrect item received.
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For hygiene and safety reasons, certain items (such as perishable goods or personal care products) may not be eligible for return or exchange. Please contact us for more details.
Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will automatically be applied to your original method of payment within 14 business days.
Contact Us:
If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. We are here to resolve any issues and ensure your satisfaction.